Customer Success Specialist / Chester, Derby
MSD
About this role
The Customer Success Specialist supports customers using animal identification and traceability devices and livestock monitoring solutions. This field-based role represents a global team focused on delivering smart data products and services for the management and wellbeing of livestock, fish, and pets. The specialist serves as the primary customer contact through onboarding and throughout the customer journey to ensure successful product adoption.
Skills
About MSD
msd.comIndustries
Healthcare, Manufacturing, Technology
At MSD, we're following the science to tackle some of the world's greatest health threats. Get a glimpse of how we work to improve lives.
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About MSD
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MSD.
Salary
$55k – $75k
per year