Customer Success Manager
Evident ID
About this role
A Customer Success Manager at Evident serves as the primary post-sale contact for assigned customer accounts, managing a book of business to drive adoption, retention, and expansion. The role supports onboarding, value realization, renewals, and cross-functional advocacy within a fast-growing identity and security SaaS company based in Atlanta.
Skills
About Evident ID
evidentid.comEvident ID is a third‑party risk management (TPRM) automation platform that helps organizations streamline vendor onboarding, compliance evidence collection, and continuous monitoring of critical partners. The platform automates document validation (for example certificates of insurance), workflows, and evidence requests to reduce manual review and speed up assessments. Built for security, procurement, and risk teams at enterprises, Evident ID provides centralized visibility and controls to maintain vendor compliance and proactively mitigate third‑party exposures.
Recent company news
FinTech GlobalEvident ID launches new solution to improve identity and verification processes
Jun 28, 2019
Built In14 Cybersecurity Companies In Atlanta To Know
Apr 19, 2024
Yahoo FinanceVeteran Data Executive Devon Wijesinghe Joins Rapidly Growing Insurance Verification Company
Mar 1, 2023
WTXL ABC 27 Tallahassee NewsEvident ID Expands C-Suite, Opens European HQ, and Sets Lofty U.S. Hiring Goal
Feb 12, 2019
Biometric UpdateEvident ID mobile app with Acuant selfie biometrics to help businesses, stadiums and cities reopen
May 15, 2020
About Evident ID
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Evident ID.
Salary
$86k – $114k
per year