Customer Success Manager
Evident ID(18 days ago)
About this role
A Customer Success Manager at Evident serves as the primary post-sale contact for assigned customer accounts, managing a book of business to drive adoption, retention, and expansion. The role supports onboarding, value realization, renewals, and cross-functional advocacy within a fast-growing identity and security SaaS company based in Atlanta.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Implementation
- Renewals
- Salesforce
- CRM
- SaaS
- Identity
- Security
+6 more
About Evident ID
evidentid.comEvident ID is a third‑party risk management (TPRM) automation platform that helps organizations streamline vendor onboarding, compliance evidence collection, and continuous monitoring of critical partners. The platform automates document validation (for example certificates of insurance), workflows, and evidence requests to reduce manual review and speed up assessments. Built for security, procurement, and risk teams at enterprises, Evident ID provides centralized visibility and controls to maintain vendor compliance and proactively mitigate third‑party exposures.