Customer Success Specialist- Ecommerce
Joseph Ribkoff
About this role
The Ecommerce Customer Success Specialist at Joseph Ribkoff provides professional assistance to customers via phone, chat, and email, ensuring a seamless order management process and high customer satisfaction. The role involves supporting customers in English and French, resolving inquiries, and collaborating with internal teams to enhance the customer experience.
Skills
About Joseph Ribkoff
josephribkoff.comJoseph Ribkoff is a Canadian women's fashion label known for its aspirational, timeless designs. The brand offers versatile dresses, separates and eveningwear that emphasize flattering cuts, quality fabrics and easy-to-wear glamour. Thriving in over 60 countries, Joseph Ribkoff sells through boutiques, department stores and its global e-commerce site, positioning itself as accessible aspirational fashion for a wide range of occasions.
About Joseph Ribkoff
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Joseph Ribkoff.
Salary
$62k – $82k
per year
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