Customer Success Specialist (French Speaker)
Shell plc(1 month ago)
About this role
Customer Success Specialist responsible for managing customer experience and satisfaction across the end-to-end customer journey within Shell Business Operations Manila. The role sits across Deal Management and Order-to-Cash, supporting account and contract setup through to order and payment, and delivering consistent, reliable service to customers. It contributes to Shell’s customer fulfilment cycle and supports digital/touchless adoption and fraud monitoring.
Required Skills
- Contract Management
- Pricing
- Troubleshooting
- Master Data
- Data Integrity
- Order Management
- Credit Management
- Dispute Management
- Customer Service
- Communication
+2 more
Qualifications
- Bachelor’s Degree (Business related)
About Shell plc
shell.comShell is a global group of energy and petrochemical companies. Learn more about Shell on our global website.
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