Customer Success Specialist (Remote)
PolicyMe
About this role
PolicyMe is a Toronto-based digital insurance startup dedicated to making insurance more accessible, simpler, and customer-focused. They are seeking a Customer Success Specialist to support customers through policy servicing and communication, ensuring an exceptional customer experience in a remote-first environment.
Skills
Qualifications
About PolicyMe
policyme.comPolicyMe is a Toronto-based insurtech (founded 2018) that simplifies buying life and related protection for Canadians through a digital-first platform. It offers life insurance plus health & dental and critical illness coverage with quick, budget-friendly quotes and an easy online application that can deliver a decision in under ten minutes. The company emphasizes transparency, affordability and a streamlined customer experience, with support for servicing and claims. PolicyMe serves customers across Canada.
Recent company news
Insurance BusinessPolicyMe forms partnership with Embark to help support families
Dec 3, 2025
Business WirePolicyMe and Embark Partner to Secure Canadian Families' Financial Futures
Dec 2, 2025
BeinsurePolicyMe and Embark link insurance and education savings for Canadian families
1 month ago
CoveragerPolicyMe announces $30 million CAD in funding
Apr 16, 2025
Canadian BusinessHow a Compensation Pool Helped PolicyMe Meet Its Sales Goal
May 8, 2025
About PolicyMe
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PolicyMe.
Salary
$41k – $79k
per year