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Customer Success Specialist at Restream - ApplyBlast

Customer Success Specialist

Restream

4 months ago

3.2 on Glassdoor

Austin

Onsite

Full Time

Junior

0 applicants

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About this role

Restream seeks a driven Customer Success Specialist to join the Global Sales team, managing relationships with existing self-serve and Enterprise customers across diverse sectors like Fortune 500 companies and universities. The role focuses on ensuring smooth onboarding, monitoring account health, driving retention, and identifying upsell opportunities while coordinating with internal teams to maximize customer value.

Responsibilities

Serve as primary contact for post-implementation customer relationships
Monitor account health and usage trends to identify risks
Drive retention and manage renewals within assigned portfolio
Coordinate with Support and Technical teams to resolve escalations
Identify and execute upsell or expansion opportunities for customers

Skills

About Restream

restream.io

Headquarters

Austin, Texas, United States

Company Size

51-200 employees

Founded

2015

View Profile

Restream is a simple live video platform that empowers users to create beautiful videos and multistream them to multiple channels simultaneously. It supports broadcasting to popular platforms such as YouTube, Facebook, and Twitch, helping creators reach wider audiences. Restream is designed for anyone looking to simplify and expand their live streaming presence.