Shell USA Inc
The Customer Success Specialist provides high‑quality frontline support to Shell customers throughout the order‑to‑payment cycle, handling order management, credit, disputes, contract administration, pricing, and master data. The role ensures proactive communication, issue resolution, and a best‑in‑market customer experience while supporting account managers and complying with contractual and regulatory requirements.
Discover Shell in the United States: oil and gas in the Gulf of America, biofuels, retail sites and EV charging network, marketing and trading electricity generated by gas plants, and solar and wind power.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shell USA Inc.
Shell USA Inc didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role