1stMILE
The Customer Success Specialist at 1stMILE will build and maintain relationships with assigned automotive repair and tire shop clients, delivering training, onboarding, and ongoing support to maximize product value. The role focuses on customer satisfaction, retention, and growth through account reviews, collaboration with internal teams, and documentation in the CRM system.
Take control of your auto repair. Earn rewards, finance your repair, and pay from your device with 1stMILE. Download the 1stMILE App or Find a shop near you.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 1stMILE.
24% below the average for this role