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Customer Success Specialist at PayHawk - ApplyBlast

Customer Success Specialist

PayHawk

16 days ago

3.8 on Glassdoor

Sofia, Bulgaria

Onsite

Full Time

Medior

0 applicants

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About this role

This role focuses on onboarding new customers, configuring their Payhawk accounts, and delivering tailored training to ensure successful implementation and adoption. The specialist acts as a trusted advisor to help customers align the platform with their internal processes, driving retention and contract utilization. Additionally, the position involves gathering customer feedback for product improvements and collaborating with cross-functional teams to enhance the overall customer experience.

Responsibilities

Lead customer onboarding and implementation processes
Drive customer adoption and retention strategies
Collaborate with cross-functional teams to improve processes

Skills

About PayHawk

payhawk.com

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2018

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Payhawk is a spend management platform that connects corporate and business credit cards (physical and virtual) to an all‑in‑one system for controlling company expenditures. It automates receipt capture, expense reporting, and real‑time reconciliation while providing spend controls, approval workflows, and integrations with accounting systems. Finance teams use Payhawk to centralize corporate spend, enforce policy, and accelerate month‑end close.