Sketchy
The Customer Success Specialist supports institutional customers through onboarding, adoption, and renewal preparation, serving as a day-to-day resource for medical and health-profession programs. The role involves coordinating training, monitoring usage, and collaborating with internal teams to resolve customer questions and drive retention. This remote position requires strong communication skills and proficiency with AI tools and CRM systems.
Headquarters
Los Angeles, California, United States
Company Size
51-200 employees
Founded
2013
Sketchy is an education platform for future clinicians that uses story‑based visual mnemonics and animated illustrations to make challenging medical topics memorable. Its subscription courses (Medical, Nursing, Pharmacy, etc.) combine videos, illustrated memory aids, interactive clinical cases and review tools to help students retain information and prepare for board and course exams. Students and programs use Sketchy to boost exam performance, improve long‑term retention, and translate learned concepts into clinical reasoning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sketchy.