Associate Customer Success Account Manager

Epsilon3

1 day ago

Remote

Full Time

Junior

16 applicants

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About this role

A Customer Success Account Manager at Epsilon3 supports clients in the space industry, ensuring successful deployment, usage, and satisfaction with the company's software solutions. The role involves client advocacy, onboarding, retention, feedback, and collaboration with internal teams to improve customer experience.

Skills

Qualifications

Bachelor’s degree

About Epsilon3

epsilon3.io

Industry

Technology

Epsilon3 is a US-based software company that provides an AI-powered procedure and resource management platform for teams that plan and execute complex operations. Their secure, centralized software streamlines procedures, checklists, scheduling and resource tracking to improve efficiency, quality and traceability. The platform emphasizes security, auditability and AI-driven assistance to reduce human error and accelerate workflows. It’s aimed at innovative engineering and operations teams that require rigorous operational control and traceability.