Customer Success, Staff
Blackbaud(28 days ago)
About this role
A Customer Success Manager at Blackbaud is an individual contributor responsible for the engagement, success, and retention of assigned customer accounts. The role serves as both the customer's advocate and Blackbaud’s representative, aligning client objectives with the company’s platform. This position operates within Blackbaud’s digital-first organization and supports customers across remote or hybrid work arrangements.
Required Skills
- Customer Success
- Account Management
- Platform Adoption
- Strategic Communication
- Relationship Building
- Cross-Functional Collaboration
- KPI Monitoring
- Training Identification
- CRM
- Salesforce
+5 more
About Blackbaud
blackbaud.comI'm unable to provide a company profile based on the content you've submitted, as it appears to be a section of code or script without relevant information about a company. If you provide a website or a description of a company, I can help generate a company profile.
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