Customer Success Supervisor - Signature - Waukegan, IL
AWE plc(3 days ago)
HybridFull TimeMedior$64,680 - $113,220Customer Success
Apply NowAbout this role
The Signature Customer Success Supervisor at UPS manages a large portfolio of smaller customers, focusing on driving satisfaction, retention, and growth through proactive engagement, issue resolution, and value creation. The role entails managing multiple accounts efficiently, leveraging data and reporting to support customer success, and identifying opportunities for account enhancement.
Required Skills
- Customer Success
- Account Management
- CRM
- Data Analysis
- Communication
- Problem Solving
- Virtual Engagement
- Upselling
- Customer Support
- Retention