Customer Success & Support Lead
Avanceon
About this role
A Customer Success & Support Lead role focused on managing customer journeys, leading support operations, and driving customer satisfaction and growth through technical acumen and strategic engagement. The position involves collaborating with sales, engineering, and product teams to ensure high-quality customer experiences that support business expansion.
Skills
About Avanceon
avanceon.comActemium Avanceon is a systems integrator that delivers MES, automation, and digital transformation solutions to optimize industrial operations and drive growth. The company designs and implements control systems, SCADA, industrial IoT, MES and analytics platforms, together with engineering, lifecycle and managed services. Its solutions improve uptime, traceability, compliance and operational efficiency for manufacturing and process industries. Operating as part of the Actemium network, Avanceon combines software and controls expertise to help clients accelerate Industry 4.0 modernization.
About Avanceon
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Avanceon.
Salary
$60k – $75k
per year