Zithara AI
Zithara.ai is seeking a Customer Success Team Lead in Hyderabad to manage strategic retail accounts and mentor a small team of Customer Success Managers. This player-coach role focuses on driving strong customer retention, overseeing onboarding, and ensuring support ticket SLA adherence across India and Australia. The position serves as a stepping stone into broader Customer Success leadership while working with cutting-edge AI and CDP technology.
Zithara AI is an AI-first retail CRM designed for jewelry, luxury, electronics, and wellness retailers. It captures leads from WhatsApp, Instagram, Facebook Ads, calls, webforms, store visits, and POS, then automates qualification, segmentation, and follow-ups with AI-powered omnichannel campaigns and analytics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zithara AI.
36% above the average for this role