Protocall Services
The Customer Success Team Manager leads and develops the Customer Success Manager team to ensure Protocall customers realize measurable value from the Welltrack Ecosystem. This role focuses on customer health, retention, expansion, and long-term success through strategic leadership, coaching, and process improvement. The position requires balancing customer advocacy with business outcomes in a behavioral health environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Protocall Services.
14% below the average for this role