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Customer Success at Jobgether - ApplyBlast

Customer Success

Jobgether

24 days ago

Remote

Full Time

Manager

1 applicant

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About this role

This role leads and develops a team of support engineers while owning daily support operations and serving as the technical lead for complex customer escalations. The position requires deep expertise in SaaS, identity, API, and security environments to drive product improvements and enhance the overall support experience. It involves balancing hands-on technical involvement with people leadership to maintain strong customer focus and technical standards.

Responsibilities

Lead and develop a team of support engineers
Manage daily support operations and case prioritization
Resolve complex customer escalations and drive product improvements

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.