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Customer Success at Jobgether - ApplyBlast

Customer Success

Jobgether

13 days ago

Remote

Part Time

Junior

0 applicants

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About this role

This remote, part-time Customer Success role involves responding to listener inquiries via email, troubleshooting account and subscription issues, and managing support tickets for a podcast platform. The position requires strong written communication, problem-solving skills, and familiarity with subscription services or digital media. The ideal candidate will collaborate with a distributed team to enhance subscriber satisfaction and support processes.

Responsibilities

Respond to listener inquiries and troubleshoot account and technical issues
Manage support ticket queue and resolve billing and subscription discrepancies
Escalate unresolved problems and maintain internal support documentation

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

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Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.