ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Podcast Support Specialist at Slate - ApplyBlast

Podcast Support Specialist

Slate

24 days ago

3.2 on Glassdoor

Remote

Part Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Supporting Cast is seeking a Podcast Support Specialist to serve as the primary point of contact for listeners, assisting with subscription management, account setup, and troubleshooting. This part-time, remote role focuses on delivering a high-quality customer experience for paying subscribers across various podcast platforms. The ideal candidate will manage inbound inquiries, resolve billing and technical issues, and maintain internal documentation.

Responsibilities

Respond to inbound listener questions via email regarding sign-up, login, and billing issues
Troubleshoot common listener issues and resolve billing discrepancies within policy
Maintain internal FAQs and documentation while flagging recurring issues to the team

Skills

About Slate

slate.com

Headquarters

Brooklyn, New York, United States

Company Size

201-500 employees

Founded

1996

View Profile

Slate is an online magazine that publishes news, politics, culture, technology, and business coverage through reporting, commentary, and long-form analysis. Founded in 1996, it’s also widely known for original podcasts and newsletters that extend its cultural and political conversation. Slate mixes short news pieces, criticism, and opinion with investigative and explanatory journalism. It offers reader-focused products and memberships that support its multimedia journalism.