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Customer Success at Juicebox - ApplyBlast

Customer Success

Juicebox

5 days ago

London, England, United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

The Customer Success Manager at Juicebox owns the full customer relationship, driving measurable outcomes across onboarding, adoption, expansion, and renewal for a diverse portfolio of enterprise and startup clients. This role serves as a trusted advisor and AI workflow expert, guiding change management and leading ROI discussions to ensure customers realize value quickly. The position involves managing complex stakeholder relationships, identifying expansion opportunities, and contributing to the evolution of the Customer Success playbook in a hypergrowth AI SaaS environment.

Responsibilities

Own customer portfolio and drive measurable outcomes across onboarding, adoption, expansion, and renewal
Lead customer success plans and drive adoption of AI-native workflows to help customers realize value
Manage commercial conversations including renewals, pricing negotiations, and complex buying processes

Skills

About Juicebox

juicebox.ai

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2022

View Profile

Juicebox (PeopleGPT) is an advanced AI recruiting platform designed to streamline the hiring process for businesses. It offers access to over 800 million profiles aggregated from more than 30 data sources, enabling users to quickly rank talent and automate outreach efforts. By leveraging cutting-edge AI technology, Juicebox empowers organizations to hire faster and more effectively.