Klue
The Senior Customer Success Manager at Klue owns the full customer relationship from onboarding through renewal and expansion, ensuring customers derive measurable value from the platform. This role involves driving adoption, demonstrating ROI, and leading cross-functional account teams to achieve commercial outcomes. The position requires building trusted advisor relationships and proactively managing risk and growth opportunities within a fast-paced, AI-first environment.
Headquarters
Vancouver, British Columbia, Canada
Company Size
201-500 employees
Founded
2015
Klue is an AI-powered platform that combines competitive intelligence and win-loss analysis in one place. It helps organizations automatically collect, curate, and share competitive intel, build battlecards, and deliver deal-specific insights to sellers, while also capturing objective buyer feedback through its Win-Loss suite. Klue's tools empower go-to-market teams to understand why they win and lose deals, enabling them to take targeted action and improve win rates.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Klue.
Klue lays off 40 percent of staff as startup navigates shifting AI landscape
Jun 27, 2025