VSP Vision
The Customer Support 2 role provides education and assistance to internal and external customers to support company satisfaction, growth, and operational excellence goals. This position serves as the first point of contact for complex and escalated customer concerns, requiring in-depth knowledge of specific lines of business, policies, and procedures. The role involves analyzing trends, communicating with business partners, and assisting leadership with coaching and policy support.
VSP Vision is a growing group of companies united to improve vision care. It provides vision benefits and broad access to a network of eye doctors and eyewear retailers, delivering comprehensive eye care and eyewear solutions. Beyond traditional vision plans, VSP pursues innovative eye health services and digital tools to help people see their best. Their mission is to empower individuals and employers to see what’s possible through accessible, high‑quality vision care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for VSP Vision.