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© All Rights Reserved. ApplyBlast.com
wehkamp
As a Customer Care employee in the second-line support team, you will resolve complex customer cases across various channels including product issues, guarantees, repairs, and billing. You act as a bridge between customers, internal teams, and external service partners while supporting first-line colleagues. Additionally, you contribute to process improvements to enhance overall customer satisfaction and service delivery.
Headquarters
Zwolle, Overijssel, Netherlands
Company Size
1001-5000 employees
Founded
1952
Wehkamp is a leading Dutch online retailer and marketplace selling fashion, home & living, electronics, toys, beauty and related categories to consumers across the Netherlands. It combines its own assortment and private labels with third‑party sellers on a single platform and offers customer‑focused services like fast delivery, easy returns and flexible payment options. The company emphasizes a mobile‑first, personalized shopping experience, strong customer service and data‑driven merchandising to compete with national and international e‑commerce players.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for wehkamp.
wehkamp didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role