Customer Support Advisor (chat) - US market

Booksy(1 day ago)

RemoteFull TimeJunior$35,000 - $42,000Customer Service

About this role

Booksy is a company focused on helping people feel great about themselves by supporting small business owners and their customers. They are looking for a Customer Service Representative to support their US-based business clients, ensuring excellent service through digital channels. The role involves working in a dynamic, scale-up environment with opportunities for growth and impact.

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Required Skills

Customer Service
Technical Support
E-Commerce
App Support
Communication
Empathy
Adaptability
Teamwork
Problem Solving
English

About Booksy

booksy.com

Booksy is an online booking platform for beauty services that helps people find and schedule appointments with professionals. The platform connects users with hair stylists, barbers, beauticians, and other beauty specialists, letting them compare prices, read reviews, and check availability. Customers can book appointments online for services like hairdressing, manicure, spa, and massage, all in one place. Vendors and salons can manage bookings, showcase profiles, and grow their client base through Booksy’s marketplace.

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