otonomee
Join the team in Portugal to provide premium customer support for Oura Health's smart ring, addressing inquiries and troubleshooting technical issues across chat, email, and phone channels. This full-time, permanent role involves resolving customer concerns related to orders, shipping, and product connectivity while maintaining up-to-date product knowledge. The position offers opportunities for professional growth within a global team and includes a work-from-home arrangement based in Portugal.
Otonomee is a premium provider of outsourced services that partners with some of the world’s leading brands. They position themselves as bringing “a fresh perspective to outsourcing,” delivering tailored, high-quality and scalable solutions designed to improve efficiency and support brand-aligned operations. Otonomee focuses on long-term client partnerships and strategic execution to help organizations reduce costs, streamline processes, and maintain consistent customer experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for otonomee.
75% below the average for this role