Customer Support Agent - DE
SumUp
About this role
SumUp is hiring a Customer Support Agent for the German market to assist customers via multiple channels and support merchants with their POS solutions. The role emphasizes service, process optimization, and working in a team to enhance customer satisfaction.
Skills
About SumUp
sumup.comSumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.
Recent company news
Bloomberg.comPayments Firm SumUp Said to Seek Bankers for a European IPO
2 days ago
AxiosRhoda AI's $1.7b, SumUp's $10b IPO, and a Google buy carveout
1 day ago
Electronic Payments InternationalSumUp invites bank pitches for Europe IPO – report
1 day ago
FinTech WeeklySumUp Weighs Stock Market Listing That Could Value Firm at $15 Billion
Sep 15, 2025
Payments DiveSumUp battles for small merchants
Oct 2, 2025
About SumUp
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SumUp.
Salary
$63k – $85k
per year
More jobs at SumUp
Similar Jobs
Customer Support Agent (German-speaking) - POS System Solutions -Remote
Philip Morris International
German Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Next Job Abroad
German speaking Customer Support Agent to Athens, Greece
Next Job Abroad
German Speaking - Customer Support Agent iGaming in Malta - Relocation Inc.
Next Job Abroad
German speaking Customer Support Agent for Sunny Greece
Next Job Abroad
German speaking Customer Support Agent, Relocation included
Next Job Abroad