Customer Support Agent (f/m)

Ledger(17 days ago)

HybridFull TimeTrainee$60,000 - $70,000Go-to-Market

About this role

Ledger is seeking a Customer Support Specialist to assist customers with their queries related to hardware wallets and digital assets. The role involves providing technical support, documenting issues, and collaborating with other teams to improve customer experience. The position offers opportunities to learn about blockchain and crypto technology within a rapidly growing company.

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Required Skills

Customer Support
Cryptocurrency
Hardware Troubleshooting
Technical Support
Documentation
CRM
Blockchain
English
Support Procedures
Problem-Solving

About Ledger

www.ledger.com

Ledger is a global leader in cryptocurrency hardware wallets and security solutions, providing users with peace of mind while managing their digital assets. Founded in Paris, Ledger's innovative products, including the Ledger Nano series and Ledger Stax, are designed to securely store cryptocurrencies such as Bitcoin, Ethereum, and many others. In addition to hardware security, Ledger offers associated software services through the Ledger Live app, empowering users to buy, sell, swap, and stake digital assets safely. The company emphasizes user control and security, positioned as a trusted partner in the expanding Web3 and DeFi ecosystem.

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