IT Support Engineer
Confluent(1 month ago)
About this role
An IT Support Engineer at Confluent provides technical assistance and support to employees in the Bangalore office, handling issues related to computer systems, hardware, and software. Responsibilities include onboarding and offboarding staff, managing IT infrastructure, documenting knowledge base articles, and addressing end-user requests efficiently. The role requires strong customer service skills, troubleshooting expertise across various platforms, and the ability to assist with audio/visual setups and asset management.
Required Skills
- Technical Support
- Customer Service
- IT Infrastructure
- Onboarding
- Documentation
- Hardware Setup
- Software Installation
- Problem-Solving
- Troubleshooting
- Audio/Visual Support
+7 more
Qualifications
- Bachelor’s degree in Engineering - Computer Science or related field
About Confluent
www.confluent.ioConfluent is a leading data streaming platform that enables organizations to effectively stream, connect, process, and govern their data in real-time. Built on the robust foundations of Apache Kafka® and Apache Flink®, Confluent provides a unified solution that supports a range of data-driven applications and analytics. The platform empowers businesses to harness the full potential of their data, making it accessible and actionable across various use cases. Whether for data integration or real-time analytics, Confluent is designed to facilitate seamless data flow within modern architectures.