Customer Support Agent- (Rotation Team)
Blueprint Technologies(1 month ago)
About this role
Blueprint is hiring a Customer Support Agent (Rotation Team) to deliver high-quality support to clients' customers, focusing on fast, accurate, and personalized service. The role supports escalated issues, contributes to knowledge base development, and collaborates with internal teams to improve customer experience. This is a hybrid, hourly position based in Bellevue, WA.
Required Skills
- Customer Service
- Ticket Management
- Troubleshooting
- Escalation Management
- Knowledge Base
- Communication
- Time Management
- Problem Solving
- Microsoft Office
- Multitasking
+6 more
Qualifications
- Associates Degree
- Bachelors Degree Preferred
About Blueprint Technologies
bpcs.comBlueprint Technologies is a cloud and data optimization firm that helps organizations reduce cloud spend and maximize profit margins. They deliver actionable intelligence—combining data engineering, analytics, and cloud cost-management—to improve efficiency and ROI. Blueprint provides consulting and managed services to implement optimization strategies and drive measurable savings across cloud environments. Their focus is on “delivering intelligence that matters,” turning data into cost‑effective business outcomes.
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