Customer Support Agent- (Rotation Team)
Betting Hero(1 month ago)
About this role
The Customer Support Agent (Rotation Team) provides front-line support for a client's customers, delivering high-quality, timely assistance and ensuring a positive user experience. This full-time, hourly role supports escalations, participates in team collaboration, and may assist with onboarding and knowledge-base development. The position is based in Bellevue, WA and follows a hybrid schedule with two in-office days per week.
Required Skills
- Customer Service
- Ticketing
- Troubleshooting
- Knowledge Base
- Escalation Handling
- Tool Monitoring
- Critical Thinking
- Onboarding
- Microsoft Office
- Time Management
+6 more
Qualifications
- Associates Degree
- Bachelor's Degree Preferred
About Betting Hero
ziprecruiter.comZipRecruiter is an online hiring marketplace that connects job seekers with employers by aggregating millions of job listings and distributing employer postings across a network of job boards. For job seekers it offers search, one‑click apply and AI-driven career guidance; for employers it provides job posting, candidate matching, resume search and hiring analytics as a SaaS recruiting platform. The service emphasizes fast matching and broad distribution to help companies of all sizes find applicants and help candidates discover relevant openings quickly. Founded in 2010 and widely used across the U.S., ZipRecruiter positions itself as a streamlined, technology‑driven alternative to traditional recruiting channels.
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