Customer Support Agent- Spanish (Rotation Team)
Blueprint Technologies(1 month ago)
About this role
The Customer Support Agent (Spanish fluency) at Blueprint is an individual contributor role providing frontline support to clients' customers, ensuring timely, accurate, and high-quality service. The position sits on a rotation team and involves collaboration with internal teams to support customer satisfaction. This is a full-time, hourly, hybrid role based in Bellevue, WA.
Required Skills
- Customer Service
- Ticket Management
- Troubleshooting
- Knowledge Base
- Internal Coordination
- Monitoring Tools
- Escalation Handling
- Critical Thinking
- Onboarding
- Spanish Fluency
+7 more
Qualifications
- Associates Degree
- Bachelors Degree Preferred
About Blueprint Technologies
bpcs.comBlueprint Technologies is a cloud and data optimization firm that helps organizations reduce cloud spend and maximize profit margins. They deliver actionable intelligence—combining data engineering, analytics, and cloud cost-management—to improve efficiency and ROI. Blueprint provides consulting and managed services to implement optimization strategies and drive measurable savings across cloud environments. Their focus is on “delivering intelligence that matters,” turning data into cost‑effective business outcomes.
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