Customer Support Agent - SP/PT
SumUp(1 month ago)
About this role
SumUp is hiring a Barcelona-based Customer Support Agent to serve Spanish and Portuguese-speaking merchants. The role acts as the voice of the company for customers using SumUp’s fintech and POS products, supporting a large global merchant base. This position is based in an office-first setup in Barcelona and is explicitly onsite.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Live Chat
- Social Media Support
- POS Support
- Process Improvement
- Multitasking
- Communication Skills
- Problem Solving
+2 more
About SumUp
sumup.comSumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.
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