Customer Support Agent- Ukrainian (Rotation Team)
Betting Hero(1 month ago)
About this role
A Customer Support Agent (Ukrainian fluency) who serves as an individual contributor providing fast, accurate, and personalized support to end users. The role focuses on delivering superior user support for the client’s customers, handling tickets within SLAs, and participating in escalations and cross-team coordination. The position is hybrid based in Bellevue, WA and may include weekend/holiday shifts and involvement in onboarding or knowledge base development.
Required Skills
- Customer Service
- Ticket Management
- Troubleshooting
- Knowledge Base
- Escalation Management
- Tool Monitoring
- Communication
- Time Management
- Problem Solving
- Microsoft Office
+4 more
Qualifications
- Associates Degree
- Bachelors Degree (Preferred)
About Betting Hero
ziprecruiter.comZipRecruiter is an online hiring marketplace that connects job seekers with employers by aggregating millions of job listings and distributing employer postings across a network of job boards. For job seekers it offers search, one‑click apply and AI-driven career guidance; for employers it provides job posting, candidate matching, resume search and hiring analytics as a SaaS recruiting platform. The service emphasizes fast matching and broad distribution to help companies of all sizes find applicants and help candidates discover relevant openings quickly. Founded in 2010 and widely used across the U.S., ZipRecruiter positions itself as a streamlined, technology‑driven alternative to traditional recruiting channels.
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