Customer Support Agent with English and Japanese

Amber Studio

1 month ago

Manila, Philippines

Hybrid

Full Time

Junior

0 applicants

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About this role

Amber is seeking a Player Support agent to assist players of a live game with account, gameplay, and troubleshooting inquiries. The role involves engaging with the community to gather feedback, maintain quality standards, and support a multicultural gaming environment. The company emphasizes culture, growth opportunities, and delivering exceptional player experiences.

Skills

About Amber Studio

amberstudio.com

Amber is a full‑service global game development company and integrated hub built by a collective of artisans across multidisciplinary international studios. They offer end‑to‑end development and co‑development services—spanning art, design, engineering, production, QA and live operations—to support projects from concept through launch and live service. With distributed teams and a craft‑driven approach, Amber combines creative expertise and technical capability to deliver high‑quality games for partners worldwide.