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Customer Support Agent at Nansen.ai - ApplyBlast

Customer Support Agent

Nansen.ai

5 months ago

4.6 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Customer Support Agent at Nansen provides support to users, working with an AI support agent to resolve issues and ensure user satisfaction. The role involves handling complex cases, collaborating with internal teams, and improving AI-generated support responses.

Skills

About Nansen.ai

nansen.ai

Headquarters

Singapore, Central Region, Singapore

Company Size

51-200 employees

Founded

2020

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Nansen is a leading on‑chain analytics platform for crypto investors and teams, providing real‑time insights across 20+ blockchains and over 300 million labeled addresses. It combines wallet labeling and “smart‑money” tracking with token and NFT analytics, portfolio monitoring, customizable dashboards and alerts to surface market‑moving activity and on‑chain trends. Institutional traders, protocols, and research teams use Nansen for deal discovery, due diligence, treasury monitoring, and trade signal generation. Nansen also offers a mobile app (Nansen AI) to bring those analytics to traders on the go.