Taptap Send
Taptap Send is seeking a Customer Support Agent to serve as the first point of contact for customers, providing timely, accurate, and empathetic assistance via chat, email, and phone. The role focuses on resolving common issues, documenting interactions, and escalating complex cases, with opportunities for growth into a Tier 2/Escalation position.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2018
Taptap Send is a fintech platform that enables international money transfers to Africa, Asia, and Latin America. It emphasizes great rates, fast delivery, and no transfer fees on most sends. Built for everyday remittances, the service offers a simple, mobile-friendly experience with multilingual support. The brand champions affordability and speed, summarized by its slogan: “Send more, spend less,” with a focus on secure, transparent transfers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Taptap Send.
Taptap Send didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role
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