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Customer Support Agent at Cross Border Talents - ApplyBlast

Customer Support Agent

Cross Border Talents

13 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Agent in Lisbon, Portugal, serves as the primary voice for customers seeking assistance, ensuring clear and professional communication across phone, chat, and email channels. The role focuses on resolving customer issues efficiently while maintaining high quality and flagging recurring problems for further action. This on-site position requires fluency in French and a B2 level of English, along with a tech-comfortable mindset and a calm demeanor when handling frustrated clients.

Responsibilities

Respond to customer inquiries via phone, chat, and email
Resolve customer issues efficiently while maintaining quality standards
Identify and flag recurring issues for systemic resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.