Customer Support Analyst (BI)
Coface
About this role
A Customer Support Analyst role focused on enhancing customer experience and operational efficiency within the Business Information industry. The position involves troubleshooting, data analysis, cross-functional collaboration, and process improvement to ensure effective support and service quality.
Skills
Qualifications
About Coface
coface.comCoface is a global credit insurance and risk‑management company that helps businesses protect receivables and manage trade exposure. It offers trade credit insurance plus complementary services — debt collection, business information, surety and risk‑monitoring tools — to optimize credit management and reduce non‑payment risk. Founded in 1946 and headquartered in Bois‑Colombes, France, Coface serves exporters, banks and companies worldwide with market intelligence, country/sector risk analysis and tailored insurance solutions.
About Coface
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Coface.
Salary
$113k – $148k
per year
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