Nubimetrics
The Customer Support Analyst at Nubimetrics ensures an excellent customer experience throughout their journey with the company, promoting platform adoption and reducing churn. This role involves providing support via chat and email, training users, and tracking strategic tool usage. The analyst acts as a liaison between clients and internal teams, identifying improvement opportunities and reporting bugs to contribute to product evolution.
Headquarters
San Salvador De Jujuy, Jujuy, Argentina
Company Size
51-200 employees
Founded
2010
Nubimetrics is an intelligent data and analytics platform designed to help Mercado Libre sellers find profitable products, analyze competition, and grow their online sales. It offers tools for market research, competitor analysis, and business optimization tailored to eCommerce sellers. The platform also provides an academy with educational resources to help sellers improve their performance on Mercado Libre.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nubimetrics.