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Customer Support Analyst at Jobgether - ApplyBlast

Customer Support Analyst

Jobgether

4 days ago

Remote

Full Time

Medior

0 applicants

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About this role

The Customer Support Analyst provides timely, professional assistance through chat and email, resolving technical issues and guiding users on platform features. The role involves supporting customer onboarding, training, and product presentations to drive adoption and engagement. It also requires monitoring customer needs, reporting bugs, and collaborating with internal teams to improve support processes and product development.

Responsibilities

Provide customer assistance through chat and email channels
Guide users through problem-solving processes and troubleshoot technical issues
Support customer onboarding, training sessions, and product presentations

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.