Customer Support Analyst - México
Bitso(3 months ago)
About this role
Bitso is seeking a Customer Support Agent to handle customer inquiries and provide support across various channels. The role emphasizes proactive problem solving, collaboration with multiple departments, and delivering quality service in a fast-paced, remote environment.
Required Skills
- Customer Support
- Bilingual
- Communication
- Ticketing System
- Empathy
- Problem Solving
- Multichannel Support
- Remote Work
- English
- Spanish
About Bitso
bitso.comBitso is a crypto and stock investing platform that lets users buy, sell, and hold cryptocurrencies (like Bitcoin and Ethereum) and invest in global stocks through a single mobile app. The app also offers ways to earn yields, send and receive money, and manage portfolios securely. Millions of customers use Bitso to grow and move money with a streamlined, mobile-first experience. Bitso aims to simplify access to both crypto and traditional markets for retail investors.
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