Customer Support Analyst - West Region USA
Thentia
About this role
A Customer Support Analyst at Thentia specializes in providing expert product support within the regulatory domain, resolving customer inquiries, and collaborating with internal teams to enhance user experience.
Skills
Qualifications
About Thentia
thentia.comThentia Cloud is a configurable, low-code SaaS GovTech platform purpose-built for regulatory agencies and licensing bodies. It centralizes licensing and registration, renewals, compliance and case management, inspections, online payments, and reporting/analytics into a single cloud application. Built by people with regulatory experience, the platform helps agencies automate workflows, improve service delivery and transparency, and reduce operational costs and technical debt. Its configurable modules and integrations support diverse regulatory requirements across professions, industries, and jurisdictions.
About Thentia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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