Customer Support Analyst
Bitso(9 days ago)
About this role
Bitso, Latin America's leading cryptocurrency platform, is seeking a Customer Support Agent to provide exceptional service to its Users. The role involves handling customer inquiries, working across various support channels, and collaborating with different internal teams to ensure User satisfaction.
Required Skills
- Customer Service
- Support Channels
- Zendesk
- Communication
- Problem Solving
- Multilingual
- Empathy
- Digital Support
- Ticketing System
- Collaboration
About Bitso
bitso.comBitso is a crypto and stock investing platform that lets users buy, sell, and hold cryptocurrencies (like Bitcoin and Ethereum) and invest in global stocks through a single mobile app. The app also offers ways to earn yields, send and receive money, and manage portfolios securely. Millions of customers use Bitso to grow and move money with a streamlined, mobile-first experience. Bitso aims to simplify access to both crypto and traditional markets for retail investors.
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