Customer Support Analyst
Bitso
About this role
Bitso, Latin America's leading cryptocurrency platform, is seeking a Customer Support Agent to provide exceptional service to its Users. The role involves handling customer inquiries, working across various support channels, and collaborating with different internal teams to ensure User satisfaction.
Skills
About Bitso
bitso.comBitso is a cryptocurrency exchange and financial services platform that enables individuals and businesses to buy, sell, hold, and use digital assets such as Bitcoin and Ethereum. The company offers products for payments, remittances, trading, and crypto-based financial services, with a strong focus on Latin American markets. Bitso operates in the fintech and digital assets industry.
Recent company news
MEXCBitso Review 2026: Is This Exchange Regulated and Reliable?
7 hours ago
PYMNTS.comBitso Business TPV Signals Global Shift to Stablecoins
Dec 18, 2025
Mexico Business NewsBitso Launches Global Stock Investing Platform
Oct 15, 2025
Financial ITBitso Earns CCSS 2025 Certification, the Highest Global Security Standard in the Crypto Industry
Jan 14, 2026
Asset Servicing TimesAptos Foundation and Bitso form strategic partnership
Aug 20, 2025
About Bitso
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Bitso.
Salary
$24k – $30k
per year
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