Customer Support Analyst
Portside
About this role
Portside, Inc. is a SaaS provider serving the global aviation industry, supporting a wide range of enterprise customers with software solutions to streamline operations. They are seeking a dependable Customer Support Analyst to assist with troubleshooting, customer inquiries, and product knowledge in a remote, fast-growing environment.
Skills
About Portside
portside.coPortside is a modern data, reporting, and analytics platform for private aviation, serving individual and corporate aircraft owners as well as charter, medical, military, and government operators. It consolidates flights, expenses, documents, and tax data into dashboards and reports that simplify accounting, compliance, and operational decision‑making. Portside’s cloud software streamlines aircraft management, expense tracking, tax reporting, and financial analysis to replace spreadsheets and legacy systems. Headquartered in San Francisco, the company focuses on helping aviation customers make better financial and operational decisions.
About Portside
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Portside.
Salary
$57k – $76k
per year