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© All Rights Reserved. ApplyBlast.com
Leica Biosystems
A Customer Support Analyst at IDBS delivers high-quality technical support services to life sciences and biotechnology customers using a global follow-the-sun model. The role involves responding to inquiries, performing initial troubleshooting, escalating complex cases, and collaborating with internal teams to ensure timely resolution. Analysts also contribute to knowledge bases, identify process improvements, and support the adoption of tools to enhance customer experience.
Leica Biosystems is a global leader in workflow solutions and automation, integrating each step in the workflow from biopsy to diagnosis.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Leica Biosystems.
Right around the average for this role