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© All Rights Reserved. ApplyBlast.com
Lbmx
Customer Support Analysts at LBMX assist clients with technical support via email, phone, and video, managing account configurations and resolving file errors. The role involves serving as the primary contact for support tickets, collaborating with development teams to provide feedback, and creating internal support documentation. Candidates must demonstrate strong communication skills, technical proficiency, and the ability to escalate issues while maintaining ownership until resolution.
LBMX is a cloud-based buying-group platform that connects member organizations and suppliers via a group-centric marketplace — billed on the site as the “world’s only buying group platform.” Its SaaS product suite includes private group marketplaces, product information management (PIM), analytics, and rebate-management tools to help buying groups, associations, distributors and their suppliers centralize procurement, manage catalogs, automate rebates, and measure performance. LBMX’s platform streamlines supplier-to-member commerce and reporting, improving visibility, compliance and group purchasing outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lbmx.
3% below the average for this role