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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Firstsource
The Customer Support Associate responds to customer queries via email and chat, providing timely resolutions and assistance for existing or new service inquiries. This role focuses on enhancing the customer experience through fast, friendly, and accurate service while maintaining professional integrity and empathy. The associate collaborates with internal teams to ensure customer commitments are met and issues are resolved effectively.
Headquarters
O.h.road, Jammu And Kashmir, India
Company Size
10001+ employees
Founded
2001
Firstsource is an AI-native operations company that designs, builds, and runs industry workflows for sectors including banking, healthcare, communications, and retail. The company combines domain expertise, agentic AI systems, and full-stack delivery — from consulting and technology services to customer experience, intelligent back office, and collections — under a single accountable team and contract. Firstsource differentiates itself by taking outcome accountability for results rather than inputs, and is part of the RP-Sanjiv Goenka Group.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Firstsource.