Customer Support Associate (NY)
CardWorks Servicing(1 month ago)
About this role
A Call Center Engagement Associate at CardWorks is a customer-facing representative within the company’s consumer finance operations who represents the brand and supports accountholders. The role focuses on delivering positive customer experiences, contributing to team goals, and pursuing career development within a call center environment.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Computer Literacy
- Call Handling
- Dispute Resolution
- Data Entry
- Escalation
Qualifications
- High School Diploma or Equivalent
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