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Customer Support Associate (Preferably Polish Speaker) at Convera - ApplyBlast

Customer Support Associate (Preferably Polish Speaker)

Convera

1 month ago

2.5 on Glassdoor

Vilnius, Lithuania

Hybrid

Full Time

Junior

0 applicants

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About this role

Convera is hiring a Customer Support Associate to provide high-quality support across phone, email, and digital channels, handling enquiries, processing transactions, and ensuring compliance with policies and regulations. The role involves problem‑solving, maintaining accurate records, and collaborating with internal teams while working a hybrid schedule of 2‑3 days onsite per week.

Responsibilities

Handle inbound and outbound customer interactions across multiple channels
Process customer requests accurately and maintain up-to-date records
Ensure compliance with regulatory and internal policy requirements

Skills

About Convera

convera.com

Headquarters

Seattle, Washington, United States

Company Size

1001-5000 employees

Founded

2021

View Profile

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.