Laurel
A Customer Support Associate at Laurel supports users in the U.K. and U.S. East Coast by resolving technical issues, educating customers, and escalating feedback. The role focuses on delivering a superior user experience through timely and professional support.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2018
Laurel is an AI timekeeping and work intelligence platform purpose-built for law, accounting, and consulting firms. It auto-captures billable work across existing tools, enforces billing compliance at the point of entry, and provides work intelligence insights—such as matter profitability and human-AI work allocation—through features like Laurel Signal and Laurel Work Studio. Trusted by global firms including EY, Laurel helps professional services organizations recover lost revenue, reduce write-offs, and improve overall profitability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Laurel.
55% above the average for this role