Customer Support Associate, United Kingdom
Laurel
About this role
A Customer Support Associate at Laurel supports users in the U.K. and U.S. East Coast by resolving technical issues, educating customers, and escalating feedback. The role focuses on delivering a superior user experience through timely and professional support.
Skills
About Laurel
laurel.aiLaurel is an AI-powered platform that automates timesheets for enterprise legal and accounting firms. By streamlining time capture and approvals, it helps firms save time and grow profitability while providing visibility into efficiency. The solution emphasizes enterprise-grade automation and actionable insights to answer critical questions about workload and performance.
About Laurel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Laurel.
Salary
$58k – $81k
per year